Alex Knight Studio · Anonymous feedback

How did we really do?

This form is completely anonymous — there’s no name field, no email field, and we can’t see who sent it. Which means this is not the time to be polite. The kind words go on Google; this is where you tell us what we should fix. Be blunt — it’s the most useful gift you can give us. Takes about two minutes.

Overall

Start with the big one — how did we do, start to finish?

Rough Flawless

Would you recommend us to a friend planning their wedding?

No Already have

Before the Wedding

How quickly did we answer your emails and messages?

Too slow Always fast

Did our calls start on time and stay useful?

Not really Every time

Did you feel prepared going into the wedding — timeline, family list, expectations?

Not prepared Completely

If you had an engagement session — how happy were you with those photos?

Unhappy Loved them

The Wedding Day

Professionalism — how the team carried itself all day

Rough Flawless

Courtesy — to you, your families, and your guests

Rough Flawless

Attentiveness — did we catch the moments that mattered to you?

Missed things Caught everything

After the Wedding

Were delivery timelines clearly stated from the beginning?

Not clear Crystal clear

Did your previews arrive when we said they would?

Late On time

How happy are you with your full collection?

Unhappy Love it

Did we get the family photo balance right — both sides, the right groupings?

Missed it Nailed it

Enough black & whites?

Too few Just right

If you had video — did it arrive on schedule?

Late On time

If you had video — how does it look?

Not for us We cry every time

In Your Words

No names, no emails, no tracking of who sent what. Promise.